Have you ever walked into a business and felt immediately at ease, like every aspect of your visit had been carefully crafted to make you...

In today's digital age, social media has become an indispensable tool for businesses looking to expand their reach and connect with...

Læs om et simpelt tiltag, der øger dine patienters interesse for optimal tandbehandling og forbedrer deres mundhygiejne.

If you do what you've always done, you will receive the same results you've always achieved. This post is about how to achieve a higher...

I am on my way to Finland to give a course in the use of clear aligners for beginners. In the process, I have come to think about some of...

I have previously advised against implementing personality profiling as part of patient communication in the dental practice. Not because...

Many point out the importance of knowing the personality types of patients. The argument is that knowing the personality type makes it...

Why is it relatively easy to get patients to accept simple treatments and difficult to get them to accept the complex ones? In this post...

I'm sure you've wondered why your patients don't always choose to follow your recommendations. If you feel anything like most dentists I...

How easy is it for your patients to do business with you? This week's post is about how we sometimes forget what makes visiting us easier...

This is a basic requirement for providing good and reliable service. We work in a dental clinic - but how often do we smile ourselves?...

All the employees I talk to in the dental industry believe themselves they provide excellent customer service. My contention is that most...

If I claim that we, as a dentists, deal with sales every single day, most dentists reading this will probably disagree with me. As a...

Dette er første del af DIN hemmelige opskrift på en metode, der får patienter til at tale om din klinik på en måde, der tiltrækker flere pat

Formålet med den oplevelsesdesignet for nye patienter er: At skabe en livstidspatient, der ALDRIG kunne finde på, at skifte tandlæge.