How to create a unique patient experience in your dental practice
Have you ever walked into a business and felt immediately at ease, like every aspect of your visit had been carefully crafted to make you...
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Jesper Hatt
Jan 233 min read
Navigating the Dental Marketing Landscape: When to Opt Out of Facebook Advertising
In today's digital age, social media has become an indispensable tool for businesses looking to expand their reach and connect with...
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Jesper Hatt
Jun 5, 20239 min read
Create more interest in comprehensive dental treatment
Læs om et simpelt tiltag, der øger dine patienters interesse for optimal tandbehandling og forbedrer deres mundhygiejne.
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Jesper Hatt
Mar 10, 20239 min read
Treatment Acceptance
If you do what you've always done, you will receive the same results you've always achieved. This post is about how to achieve a higher...
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Jesper Hatt
May 12, 20225 min read
A threat to patient health
I am on my way to Finland to give a course in the use of clear aligners for beginners. In the process, I have come to think about some of...
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Jesper Hatt
Feb 24, 20226 min read
Personality test - communication
I have previously advised against implementing personality profiling as part of patient communication in the dental practice. Not because...
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Jesper Hatt
Feb 10, 20227 min read
Character profiles and patient communication
Many point out the importance of knowing the personality types of patients. The argument is that knowing the personality type makes it...
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Jesper Hatt
Jan 27, 20226 min read
Acceptance of complex treatment
Why is it relatively easy to get patients to accept simple treatments and difficult to get them to accept the complex ones? In this post...
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Jesper Hatt
Dec 30, 20216 min read
Patient Communikation 2.0
I'm sure you've wondered why your patients don't always choose to follow your recommendations. If you feel anything like most dentists I...
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Jesper Hatt
Nov 6, 20215 min read
Do you make it easy?
How easy is it for your patients to do business with you? This week's post is about how we sometimes forget what makes visiting us easier...
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Jesper Hatt
Oct 30, 20215 min read
Smile - it affects your surroundings
This is a basic requirement for providing good and reliable service. We work in a dental clinic - but how often do we smile ourselves?...
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Jesper Hatt
Oct 21, 20216 min read
Does your dental clinic provide a good customer service?
All the employees I talk to in the dental industry believe themselves they provide excellent customer service. My contention is that most...
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Jesper Hatt
May 25, 20215 min read
Case acceptance
If I claim that we, as a dentists, deal with sales every single day, most dentists reading this will probably disagree with me. As a...
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Jesper Hatt
Apr 22, 20217 min read
New patients part one
Dette er første del af DIN hemmelige opskrift på en metode, der får patienter til at tale om din klinik på en måde, der tiltrækker flere pat
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Jesper Hatt
Apr 22, 20219 min read
New patients part two
Formålet med den oplevelsesdesignet for nye patienter er: At skabe en livstidspatient, der ALDRIG kunne finde på, at skifte tandlæge.
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