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Training your team with great impact on your practice

Udfyld formularen og få tilsendt skabeloner til præsentation af:
- Behandling
- Pris

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The patient experience
  • Identification of all contact points in your dental practice

  • See each contact point through the eyes of the patients:

    • Appearance and feel of the practice

    • The principles that affect patients at each contact point

    • Communication rehearsed and tested by each team member

    • Systems consistently creating amazing patient experiences - regardless of team composition

    • Creating a checklist to ensure that everyone in the team is aware of the systems and expected communication for each point of contact.

    • Hatt Consulting's communication techniques in treatment rooms, to up build trust in every patient.

  • Delegate tasks and actions

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