Jesper HattMay 18, 20233 minEfficient Workflows for Dental AssistantsDental assistants play a critical role in the daily operations of a dental office. They work alongside dentists and other dental...
Jesper HattApr 7, 20237 minRetain your employeesI don't want to be retained. Do you? So what is it that makes us think we can retain employees in their positions in our companies? Or at...
Jesper HattFeb 25, 20226 minPersonality test - communicationI have previously advised against implementing personality profiling as part of patient communication in the dental practice. Not because...
Jesper HattFeb 11, 20227 minCharacter profiles and patient communicationMany point out the importance of knowing the personality types of patients. The argument is that knowing the personality type makes it...